Your Privacy Matters at ck222c
This Privacy Policy explains how ck222c collects, uses, stores, and protects the personal information you provide when using our platform. We are committed to handling your data with transparency, care, and in accordance with internationally recognised data protection principles.
256-bit SSL Encryption
All data transmitted between your device and ck222c servers is protected with industry-standard SSL encryption at all times.
No Data Selling
ck222c does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. Ever.
Your Data, Your Rights
You have the right to access, correct, and request deletion of your personal data held by ck222c at any time by contacting our support team.
Secure Payments
Payment data processed via bKash, Nagad, Rocket, and bank transfers is handled exclusively by certified payment processors and never stored on ck222c servers.
Cookie Transparency
We use only essential and analytics cookies. You can review and manage your cookie preferences at any time through your browser settings.
Direct Support Access
For any privacy concern, reach our dedicated support team at [email protected]. We respond to all privacy requests within 72 hours.
1. Information We Collect
Transparency First: ck222c collects only the personal information that is strictly necessary to deliver our services, maintain account security, comply with legal obligations, and improve the platform experience for Bangladeshi players.
When you register, use, or interact with ck222c, we may collect the following categories of personal information. Each category is described alongside the specific context in which it is gathered.
1.1 Information You Provide Directly
| Data Category | Specific Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID Card (NID) number | Registration and KYC verification |
| Contact Data | Mobile phone number (Bangladesh), email address | Registration, support requests |
| Financial Data | Mobile wallet number (bKash, Nagad, Rocket), bank account details for withdrawals | Deposit and withdrawal processing |
| Authentication Data | Username, hashed password, SMS OTP codes | Account creation, login events |
| Verification Documents | Scanned NID, passport copy, utility bill (for address verification) | KYC compliance checks |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
1.2 Information Collected Automatically
When you visit and navigate ck222c, our servers and analytics systems automatically collect certain technical information. This data is collected without any active input from you and includes:
- Device and Browser Data: Device type (mobile, desktop, tablet), operating system version, browser type and version, screen resolution, and preferred language settings.
- Network and Connection Data: IP address, internet service provider (ISP), approximate geographic location derived from IP (city-level, not GPS), and connection type (mobile data vs. Wi-Fi).
- Usage and Behavioural Data: Pages visited, time spent on each page, games launched, bets placed (game type, market, stake, outcome), navigation paths, click patterns, and session duration.
- Transaction Logs: Date, time, and amount of each deposit and withdrawal transaction, the payment method used, and the outcome of the transaction (successful, failed, pending).
- Cookie and Tracking Data: Session cookies, persistent cookies, and similar tracking identifiers as described in the Cookies section of this policy.
1.3 Information from Third Parties
In certain circumstances ck222c may receive personal information about you from trusted third parties, including:
- Payment processors (bKash, Nagad, Rocket, Dutch-Bangla Bank) who confirm the outcome of deposit and withdrawal transactions and provide transaction reference numbers for reconciliation.
- Identity verification partners who assist with KYC document authentication, including cross-referencing NID data with relevant databases where permitted by applicable law.
- Fraud prevention and Anti-Money Laundering (AML) screening services that flag accounts matching known patterns of financial crime.
- Responsible gaming third-party databases, where a player has voluntarily registered a self-exclusion request through a recognised programme.
ck222c does not purchase personal data lists from data brokers or any other commercial source. Any third-party data we receive relates exclusively to the above functional and compliance purposes.
2. How We Use Your Data
ck222c processes your personal data only for specified, explicit, and legitimate purposes. We do not use your data in any manner that is incompatible with the purposes for which it was originally collected. The table below outlines the primary purposes for which we use your data and the legal basis that justifies each processing activity.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, authentication data | Contractual necessity |
| Processing deposits and withdrawals | Financial data, transaction logs | Contractual necessity |
| Age and identity verification (KYC) | Identity data, verification documents | Legal obligation |
| Fraud detection and AML compliance | Transaction logs, network data, usage data | Legal obligation / Legitimate interest |
| Delivering customer support | Contact data, communications data | Contractual necessity |
| Responsible gaming monitoring | Usage and behavioural data, transaction logs | Legal obligation / Legitimate interest |
| Platform improvement and analytics | Usage data, device and browser data | Legitimate interest |
| Sending account and service notifications | Contact data | Contractual necessity |
| Sending promotional communications (opt-in only) | Contact data, usage data | Consent |
2.1 Marketing Communications
ck222c will only send you promotional messages — including bonus offers, tournament announcements (such as BPL or T20 World Cup promotions), and seasonal campaigns (such as Eid or Pohela Boishakh offers) — where you have given your explicit consent to receive such communications at the time of registration or through your account settings. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Withdrawal of marketing consent does not affect your ability to use any ck222c service and will not result in account closure.
2.2 Automated Decision-Making
ck222c uses automated systems to detect unusual account activity, including suspected bonus abuse, suspected match-fixing, and patterns indicative of money laundering. These automated processes may result in temporary account restrictions being applied while a manual review is conducted. Where an automated decision has a significant effect on your account — such as a temporary suspension — you have the right to request a human review of that decision by contacting our support team at [email protected].
3. Data Sharing & Disclosure
We do not sell your data. ck222c does not sell, rent, lease, or otherwise transfer your personal information to any third party for that third party's own marketing or commercial purposes. Data sharing occurs only in the limited circumstances described below.
ck222c may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the specified purpose:
3.1 Payment Processors
To process your deposits and withdrawals, ck222c shares the minimum necessary financial details with your chosen payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank). This typically includes your registered mobile wallet number or bank account number and the transaction amount in Bangladeshi Taka. ck222c does not store full payment credentials on its own servers. All payment data is transmitted directly to and processed by the respective payment provider under their own privacy and security framework.
3.2 Identity Verification and KYC Partners
To fulfil our age verification and anti-money laundering obligations, ck222c may share identity documents and verification data with authorised third-party KYC service providers. These providers process your data solely for verification purposes and are contractually prohibited from using your data for any other purpose. All KYC partners engaged by ck222c operate under strict data processing agreements and are required to maintain the confidentiality and security of any data shared with them.
3.3 Legal and Regulatory Authorities
ck222c may disclose personal data to law enforcement agencies, financial intelligence units, courts, or other regulatory bodies where required to do so by applicable law, a valid legal order, or in the legitimate exercise of our legal rights. Where we are permitted by law to notify you prior to such a disclosure, we will do so. Where we are legally prohibited from notifying you — for example, in the context of a law enforcement investigation — we may not be able to inform you of the disclosure.
3.4 Corporate Transactions
In the event that ck222c undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and any material change to this Privacy Policy that results from it prior to the transfer taking effect, and you will be given the opportunity to close your account and withdraw your funds if you do not wish your data to be transferred.
3.5 Service Providers and Technology Partners
ck222c engages certain trusted technology service providers to support platform operations. These include cloud hosting infrastructure providers, analytics platform operators, customer support software vendors, and fraud screening technology providers. All such service providers process data on ck222c's behalf only, under written data processing agreements that prohibit them from using your data for their own purposes. They are required to implement appropriate technical and organisational security measures to protect your personal data.
4. Cookies & Tracking Technologies
ck222c uses cookies and similar tracking technologies on its platform to provide essential functionality, remember your preferences, analyse platform usage, and deliver a smoother user experience. This section explains what types of cookies we use, why we use them, and how you can manage your cookie settings.
4.1 What Are Cookies?
A cookie is a small text file placed on your device (phone, tablet, or computer) by a website you visit. Cookies are widely used to make websites work efficiently and to provide information to website operators. Cookies are not programs and cannot carry viruses or install malware on your device. They can be session-based (deleted when you close your browser) or persistent (remaining on your device for a set period or until you delete them manually).
4.2 Categories of Cookies Used by ck222c
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state, enable secure authentication, prevent CSRF attacks | Session (deleted on logout) |
| Functional | Remember your language preference (English), save your preferred odds format (decimal), remember your responsible gaming display settings | Up to 12 months |
| Analytics | Understand which pages are most visited, how long players spend on each section, which games are most popular, and where navigation issues occur | Up to 24 months |
| Security and Fraud Prevention | Detect unusual login patterns, identify suspicious activity such as multiple accounts from a single device, support our AML monitoring obligations | Up to 36 months |
ck222c does not use advertising or targeting cookies. We do not place third-party advertising cookies on our platform and we do not share cookie data with advertising networks for the purpose of serving you targeted ads on other websites.
4.3 Managing Cookies
You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block only third-party cookies, or receive a notification when a cookie is set. Please note that disabling strictly necessary cookies will prevent you from logging in to your ck222c account, as these cookies are essential to the authentication mechanism. Disabling functional or analytics cookies will not prevent you from using the platform, but may reduce the quality of your experience. For guidance on managing cookies in your specific browser, visit the help section of your browser provider.
5. Data Security & Retention
ck222c takes the security of your personal data seriously and has implemented a layered set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.
5.1 Security Measures
- Encryption in Transit: All data transmitted between your device and ck222c servers is encrypted using TLS 1.2 or higher (256-bit SSL). This includes all login events, form submissions, payment requests, and API calls.
- Encryption at Rest: Sensitive personal data stored in ck222c databases — including identity documents, financial account references, and authentication credentials — is encrypted at rest using AES-256 encryption.
- Password Hashing: Passwords are never stored in plain text. They are processed using a strong one-way cryptographic hashing algorithm with per-account salting before being stored. ck222c staff cannot view your password.
- Two-Factor Authentication (2FA): SMS OTP-based 2FA is available for all ck222c accounts and is strongly recommended. Players with high account balances or high transaction volumes may be required to enable 2FA.
- Access Controls: Internal access to personal data is strictly limited to ck222c staff whose roles require it. All internal data access is logged, monitored, and subject to regular access review.
- Penetration Testing: ck222c conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in its platform and infrastructure before they can be exploited.
5.2 Data Retention
ck222c retains your personal data for as long as your account remains active and for a defined period after account closure, in line with our legal and compliance obligations. The retention periods applicable to each data category are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | AML and legal compliance |
| Transaction records | 7 years from the date of each transaction | Financial record-keeping obligations |
| KYC documents | 5 years from account closure | Regulatory compliance |
| Customer support communications | 3 years from the date of the last interaction | Dispute resolution |
| Analytics and usage data | 24 months on a rolling basis | Platform improvement |
| Self-exclusion records | Indefinitely (or as required by responsible gaming policy) | Player protection obligations |
When the applicable retention period expires, ck222c will securely delete or anonymise your personal data so that it can no longer be associated with you. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical analysis and platform improvement purposes.
5.3 Data Breach Response
In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, ck222c will take immediate steps to contain the breach, assess its scope and impact, notify affected players without undue delay, and report the breach to relevant authorities as required by applicable law. Affected players will be provided with clear guidance on the steps they should take to protect themselves, including any recommended password changes or account security actions.
6. Your Privacy Rights
As a ck222c player, you have a number of rights with respect to the personal data we hold about you. ck222c is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Privacy Rights Request".
6.1 Right of Access
You have the right to request a copy of the personal data that ck222c holds about you. Upon receipt of a valid access request, we will provide you with a structured summary of your personal data within 30 days. This summary will include the categories of data held, the purposes for which it is processed, and the third parties with whom it has been shared.
6.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. For example, if your registered mobile number has changed or your name is misspelt in our records, contact support and we will update your data promptly, subject to identity verification.
6.3 Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no overriding legal basis for continued processing exists. Please note that ck222c is required by law to retain certain categories of data (such as transaction records and KYC documents) for defined retention periods even after account closure, and erasure requests cannot override these legal obligations.
6.4 Right to Restriction of Processing
You may request that ck222c restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing and a determination as to whether our legitimate interests override yours is pending.
6.5 Right to Data Portability
Where your data is processed on the basis of your consent or contractual necessity, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON).
6.6 Right to Object
You have the right to object to the processing of your personal data where that processing is based on ck222c's legitimate interests, including profiling for responsible gaming monitoring purposes. You also have an unconditional right to object to direct marketing communications at any time. Where you object to processing for legitimate interests, ck222c will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Response Timeline: ck222c will acknowledge all privacy rights requests within 72 hours of receipt and will provide a substantive response within 30 calendar days. Where a request is complex or ck222c receives a high volume of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
7. Third-Party Services
The ck222c platform integrates with a number of third-party services to deliver its full range of features. This section describes how third-party relationships affect your privacy and what you should know about each category of third-party service provider.
7.1 Live Casino Game Providers
ck222c's live casino section features games streamed and operated by third-party studios including Evolution Gaming and Ezugi. When you play live casino games on ck222c, certain data — such as your player ID, game session identifiers, and in-game actions — is transmitted to and processed by the relevant game studio's infrastructure. These studios operate under their own privacy policies and data processing standards. ck222c selects game providers that maintain high standards of data security and player privacy. However, ck222c is not responsible for the data practices of third-party game studios beyond the scope of the contractual agreements between ck222c and those studios.
7.2 Payment Service Providers
When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a Bangladeshi bank, the transaction is processed by that payment provider's own infrastructure. The payment provider may collect additional data about you in accordance with their own privacy policy and the terms and conditions of your mobile wallet or bank account. ck222c recommends that you review the privacy policy of your chosen payment provider to understand how they handle your financial data.
7.3 Analytics Services
ck222c uses analytics tools to understand how players use the platform, identify areas for improvement, and measure the performance of features. Analytics data is collected in aggregated or pseudonymised form wherever possible. ck222c does not use analytics services that build cross-site advertising profiles of individual users. Analytics data is used solely to improve the ck222c platform experience.
7.4 No Social Media Widgets
ck222c does not embed social media widgets, share buttons, or third-party social login mechanisms (such as Facebook Login or Google Sign-In) on its platform. This means that social media companies do not receive any data about your ck222c activity through widget tracking mechanisms. Any ck222c social media presence (if applicable) is managed separately and does not interact with your ck222c account data.
8. Policy Updates & Contact
ck222c reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, updates to applicable laws and regulations, and improvements to our platform. When we make material changes to this policy, we will display a prominent notice on the ck222c platform and update the "Last Updated" date at the top of this document. For significant changes that affect your fundamental privacy rights, we will also notify you directly via the contact details registered on your account.
Continued use of the ck222c platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change to this policy, you have the right to close your account and withdraw your remaining funds before the revised policy takes effect. To close your account, contact support at [email protected].
8.1 Children's Privacy
ck222c services are strictly for adults aged 18 and above. ck222c does not knowingly collect or process personal data from any person under the age of 18. If ck222c discovers or has reason to believe that personal data from a person under 18 has been collected on our platform, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe that a person under 18 has created a ck222c account, please contact us immediately at [email protected].
8.2 Contact Us About Privacy
If you have any question, concern, or complaint regarding this Privacy Policy or the manner in which ck222c processes your personal data, please contact our Privacy and Data Protection team using the following details:
- Email: [email protected] (subject line: "Privacy Enquiry")
- Response time: Within 72 hours for acknowledgement; within 30 days for full response
- Support languages: English and Bengali
- Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
Last Updated: 1 January 2026. This Privacy Policy supersedes all prior versions. The English language version of this policy shall take precedence over any translated version in the event of any inconsistency.
Privacy Requests
To exercise your data rights or raise a privacy concern, email our support team at [email protected] with the subject "Privacy Rights Request". We respond within 72 hours.
Related Legal Pages
Review our full Terms & Conditions, Responsible Gaming policy, and About Us page for a complete picture of how ck222c operates.
18+ Only Platform
ck222c is strictly for adults aged 18 and above. If you believe a minor has accessed this platform, contact [email protected] immediately.
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